Friday, February 19, 2010

No Habla Espanol? No Service!

Now i understand we are a culturally diverse country and on top of that i live in San Diego..... so yes i live in a predominantly hispanic area as well. Now i have nothing against hispanic folk or their struggles, but i do have a damn problem with people who do not speak the native language or cant even understand it! Its amazing how i can go to a place created by an american, making generally american food, yet i cant get my food done right because the person whom is supposed to be practicing customer service cant understand me! Now to me customer service is the ability to serve a guest with hospitality, and hospitality is caring for the guest's needs right? Then why do i have to know they're language to order something?? This isn't just about hispanic folk, but anyone who has the audacity to live in a different country of their origin and not learn they're language! Do they teach english in american schools? I do believe this is the native language! The point being is that when you apply for a job or career and put bilingual be by that not your native tongue and a dab of english!!

~C. Myers~

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